These uncertain times have forced us all to adapt to a new way of life. Despite these changes, StorAmerica will continue to provide storage services in a safe and mindful way, and all of our locations will remain open during normal hours. Our teams are staying up-to-date with any government mandated directives, developments, and guidelines, and will modify our operations accordingly, if needed.
In order to ensure a high standard for health and safety in the midst of the COVID-19 outbreak, we have integrated CDC recommended sanitization and social practices into circulation at all of our locations:
- Routine cleaning of all frequently touched surfaces on site, such as workstations, countertops, doorknobs, sink faucets, keypads, elevator buttons, and common areas. This is done at various times throughout the day. Additionally, we’ve implemented rigorous disinfecting protocols for our fleet of moving trucks.
- Frequent hand washing: Our staff are required to use soap and water or an alcohol-based sanitizer gel, making sure to thoroughly clean or disinfect. Hand sanitizer will be available on location for customer use. Our staff are also using disposable gloves when handling cash payments, credit cards, documents, and customer’s identification, with gloves being changed out regularly.*
- Practice Social Distancing: We maintain a distance of 6 feet from others, whether that be with employee-to-employee or employee-to-customer contact. We also highly urge the practice of social distancing between customers. We’ve adjusted our office and rental procedures to keep social distancing at the forefront.
We understand that the current situation may pose some minor inconveniences, which is why we are continually working to create and adopt new practices and procedures to offer a high level of service while preventing the spread of the virus. For payments, we advise customers to utilize online payments, or our phone payment system. We still accept in-store payments, with the recommendation that you call your facility in advance. Please reach out to your local facility with any additional questions – we are here to help.
We thank you for choosing StorAmerica for your storage needs, and will continue to keep you informed of any developments.
*All Supplies are based on availability