Storage Units at 25980 Barton Road in Loma Linda, CA 92354

The management has been very helpful in assisting with move-in. I was especially pleased with the fact that they offer the use of a truck to move your belongings in at no cost. The facility is clean and well managed. I have had a positive experience thus far.

Service was outstanding

I love the staff here! The grounds and units are well maintained.

Very nice always there to help

Very professional and efficient, the place is very well kept would recommend to others

You offer a great move-in special. And on top of that, I got the use of your truck for free... awesome! All very much appreciated.

Michelle and Derek are helpful and answered all our questions. This is my first experience using storage services. Derek explained everything and helped with the appropriate size of the unit based on our needs. Without the obnoxious high pressure sales pitch, he put us at ease. Michelle was most kind and helped us navigate us with genuine care and positive energy. The customer service and their listening skills are par excellence! BRAVO! One minor observation: the call center / answering service asked too many questions when I just called to inquire about availability and rates making me initially uncomfortable. It seemed like an unnecessary waste of time and I almost lost my patience.

Michelle and Derek are helpful and answered all our questions. This is my first experience using storage services. Derek explained everything and helped with the appropriate size of the unit based on our needs. Without the obnoxious high pressure sales pitch, he put us at ease. Michelle was most kind and helped us navigate us with genuine care and positive energy. The customer service and their listening skills are par excellence! BRAVO! One minor observation: the call center / answering service asked too many questions when I just called to inquire about availability and rates making me initially uncomfortable. It seemed like an unnecessary waste of time and I almost lost my patience.

Never a issue. Pay online easy and painless. Always clean. Not happy. Price increased pretty drastically. Nothing is different or changed. So why the increase.

Friendly

Derek was very helpful in getting a unit of the requested size.

If you need storage come one come all, Michelle extremely friendly and nice

Very glad I went with this location. Michelle was very kind and helpful through my whole process. Good people here!

Good. Well. Great. Thanks

The lady that assisted us was extremely helpful and kind. Very smooth and easy process. The facility feels safe and watched over as well.

Michelle was extremely friendly and helpful. The facility is super clean and easily accessible.

Excellent,Michelle was so nice and very helpful. I’ll highly recommend your storage to everyone.

Fast and easy! They reserved a unit for me and i was there 30mins later. Unit was clean and secure, as well as the premise. Office gentleman, was super nice, and fast. I was in n out. 😁

Michelle is great ... Good spot.....

I had a great experience at Loma Linda universal storage Rob P

I’ve used this particular facility before and it is absolutely the cleanest storage facility I’ve personally seen. And Derrick is very good with customers. A people person.

Very attentive and courteous.

Very helpful great costumer service !!!

Great place

Everything was very pleasant with getting our unit. The staff there very nice and accommodating. Happy to have chozen this facility!

Good customer service, friendly professional staff.

Derick is a easy person to talk to, very friendly and courteous, excellent worker.

Very nice very courteous explain things very well.

You did great!

This review is long overdue! This is my second time around with Universal S! My first term (2017) was very pleasant!, Derek was Awesome! Fast Forward to 2020, once again, same experience, Dereck is still Awesome & really save my Day on this unexpected move in , in this April! He save me from having to shell out about $300 that I didn’t have to pay to the Juke Box storage Bin that I left ! I thank him dearly for going the extra mile! FYI to all that read my post, universal has a competitive edge over a lot of places, they’re MATURE, Professional, & they Care, you’re not dealing with kids from another planet, & you will receive excellent CUSTOMER SERVICE!! With that being said , you notice I gave four stars, that will change when universal fixes that darn gate entry gadget from shaking & moving, & shaking & moving! Orpheuss!

You are good

Very nice, informative & complete, thanks!

Beyond thankful, truly feeling Blessed and the customer service perfect. So glad I found it. Beyond satisfied. Thanks again.

Great price friendly staff was a enjoyable experience

Manager was very nice and helpful

Very professional and got me in and out. Had exactly what I wanted and the facility is extremely clean.

Came in to inquire for a rental storage. Customer service was really good. Very friendly staffs. I forgot the lady's name. She was very patience and explaining about the storage sizes, the price, and the truck rental. She walked me to the storage of the size I wanted. I called to reserve the storage and the man who helped me during Saturday to pick up my key was really good too. Very friendly. No complaints at all from my side. He explained things for me again and the contract and such. He even showed me the storage location again because I forgot. Giving 5 stars for: FRIENDLY STAFFS GREAT CUSTOMER SERVICE CONVENIENT LOCATION PRICE IS VERY REASONABLE FREE ONE MONTH STORAGE RENTAL

Came in to inquire for a rental storage. Customer service was really good. Very friendly staffs. I forgot the lady's name. She was very patience and explaining about the storage sizes, the price, and the truck rental. She walked me to the storage of the size I wanted. I called to reserve the storage and the man who helped me during Saturday to pick up my key was really good too. Very friendly. No complaints at all from my side. He explained things for me again and the contract and such. He even showed me the storage location again because I forgot. Giving 5 stars for: ▪︎FRIENDLY STAFFS ▪︎GREAT CUSTOMER SERVICE ▪︎CONVENIENT LOCATION ▪︎PRICE IS VERY REASONABLE ▪︎FREE ONE MONTH STORAGE RENTAL

I have been a loyal customer for at least 4 years. I am a person who believes that you must have a storage like a new purse. The move- in specials can't be beat. They also provide a free truck! We were moving from a small unit to a large one; when our daughter was rushed to emergency. We had to throw everything into the new unit and leave for the hospital. The Manager Derrick was very helpful and extended us more time to complete the move. Money can't buy this kind of help and caring during a dark time.

great

Never a issue. Pay online easy and painless. Always clean.

Great price, Great size, Great service!

I give them a 5-star very professional Danny Ventura very good salesperson very thorough gave me great prices

Efficient, helpful, and very pleasant. I rent each year for a few months to accommodate storage that I need during the summer. They are always helpful and informative about the current rates that may be offering a discount. The entire facility is very clean.

Derrick is amazing. Very professional and knowledgeable of the facility. One of the easiest storage units around. Space is very clean and safety precautions during covid is outstanding. Very friendly. Highly recommended. Id give 10 stars if able to.

Derek was very helpful and courteous. He helped us to select the right storage unit and sign paperwork online.

Very nice personnel. Very clean, roomy and easily accessable!

Great customer service.

Very clean, secure and excellent people to deal with

Clean place.

Good service

Its okay

Staff is amazing. They truly try to help you out.

Very friendly and helpful Also clean

Spaces are clean and secure and Maria was great to work with!

Maria was great! She greeted me with excellent information regarding my storage needs. Fortunately for me the exact unit size I needed was available and with an enticingly​ promotional rate I was able to become a tenant, with paperwork in hand, in less than 30 minutes. Wow! That's what I call effortless​. Thanks Universal Self Storage. Thanks Maria! You're "hired"!

We haven't been there long enough to see how our stuff is, so the review is for the rental process and cleanness of the unit. Maria is fantastic. She gave us a good deal, and while she was helping us rent a unit, someone came in angry that their rent had slightly increased. Maria was very calm and respectful and tried considerately to work out a solution. The customer left much calmer than they entered.

Excellent service and very nice units. Awesome spot to have your storage. I am pleased with their service!

Maria was really nice and the place is affordable

Maria was really nice and the place is affordable

Maria was really nice and the place is affordable

Very happy with my experience! Maria was extremely helpful. Facility is very clean, efficient and secure. Close by in Loma Linda, CA where I live. Couldn't ask for more!!

Very happy with my experience! Maria was extremely helpful. Facility is very clean, efficient and secure. Close by in Loma Linda, CA where I live. Couldn't ask for more!!

The manager and staff were extremely helpful and informative.

Very clean facility. Very pleasant and helpful employees.

I THINK WE MUST HAVE BEEN A CHARTER MEMBER AS WE HAVE BEEN RENTERS OF THE UNIVERSAL STORAGE FOR YEARS. WE HAVE NOTHING BUT KUDOS FOR THIS BUSINESS. DERRIK IS LIKE FAMILY AS HE HAS BEEN SO ACCOMADATING OVER THE YEARS. THE PREMISES ARE KEPT CLEAN AND WELL SECURED. ONE IS ALWAYS HAPPY TO RECOMMEND A BUSINESS SO ORGANIZED AND TRUSTWORTHY.

Clean, Friendly, and great information. I have no problem telling anyone to check this place 1st before going anywhere else. Derek was great to work with in setting up for our Company Storage needs.