Outstanding experience!

Marcus was terrific! He explained all of my options, was very patient with all of my questions, and did not rush me out of the office like some stores do. He was very kind and professional. I would recommend this storage place...5 Stars.

As everyone knows moving can be very stressful and there are many people and places that promise to make the experience easier but most don’t follow through right? Well Jonathan at StorAmerica makes the process as painless as possible all well doing so with a smile on not only his face but his attitude!!! StorAmerica delivers great move in deals with a free truck (literally no catches), and spells out all fees very clearly and appears to wanna work with renters!! I give them a 5/5 ⭐️ I hope the upper management at @storAmerica know what a amazing employee and person they have in Jonathan he has been through so much yet runs your business like it’s his own with a smile on his face and on his heart, he will go far for your company if u continue to give him the tools to grow!!! P.S I had never met Jonathan until I called ur Tempe location on 2/15 to inquire about a storage unit.

Jonathan was fantastic! He was attentive, helpful, & very detailed.

Johnathan had amazing customer service/support he was so nice and pilot and I believe I got a great rate it was 1st month free with free uhaul with a $50 uhaul deposit that you get back up on return of the truck

Amazing customer service. The manager there was great. I cant remember his name. Sorry. Super friendly and very willing to help in anyway possible. Very highly recommend this place to anyone needing storage

I forget the gentleman’s name but the manager of this location is amazing I highly recommend!!

I have now rented a storage unit for about a year and so far I am happy overall. I do like that it is all indoor and climate control and seems to be well-maintained. I must mention that in some places the lighting is very inconvenient. My experiences with Jonathan have been great, but there was another employee, a much older woman (I think her name was Pam) that really struggled doing her job. She was nice, but I had to help her find the lockers, she didn't know where she was going, couldn't remember if she locked the door, and she barely could do the paperwork for me to go from two small units and transfer to a larger unit. The paperwork was a mess, not clear, and I have absolutely no idea if I was billed appropriately. The employee didn't know either and said that I'd better check with another employee and bring my receipts to make sure the transactions were done correctly! Since the paperwork and process was very messy and more complicated than it needed to be, I was unable to help her figure it out and make sense of it. I guess I'll ask Jonathan some other time. I also wanted to add another experience I just had here. The beginning of January is a busy time for this place as one might imagine. They just don't have enough dolly carts during busy times, and people who are moving come in with big trucks, block the front entry and hog all the dolly carts! I complained, along with several others and Jonathan did tell the movers to stop and we were able to get one small dolly cart. The big movers were still blocking a lot of the entry when I left. We will have to buy our own dolly cart unfortunately. Carrying all our boxes 1 by 1 would've been a huge problem. They should get a few more carts or enforce a rule that only one cart can be used per renter during busy times!

Jonathan is amazing🌞. I cannot say how spotless the front lobby is and the customer service he provided was beyond anything I've ever had. I've worked as a rep in customer service, credit analyst, and for HW. This is what I long for when I need a service provided to me. My day was hectic and he provided everything I needed and took a burden off finding the perfect unit. Thank you for all that you do Jonathan🌞My move and year just started off on a high note🌞

Very close to business

Marcus made my experience moving so easy he was very helpful.

Customer service was awesome, very prompt and very polite

really nice and friendly

Marcus is the only reason for the 5 stars.

Went to Fuddruckers in Tempe. Ordered the 1 pound burger with fries and a tea. Killed it. Burger was cooked perfect and juicy. Fries were thick. Did not care for them as well as skinny fries

It is very clean and easy to access our stuff. I liked the friendliness of the old staff before it was bought out. I also liked the former rule to bring the carts to the front. You now have to roam from level to level and hallway to hallway to find the carts.

Service was exemptlitory. Manager Jonathan went above and beyond in helping me find the right size and price for my unit. The place is very very clean, air conditioned, and indoors. I was worried about my unit being on the second level, however they have freight size elevators as well as hand dollys and carts available, not to mention FREE TRUCK AND GAS!!!! Love this place, they made what is usually something hard to do seem easy and painless.

I somewhat satisfied.

This is by far the cleanest most well kept storage facility I've ever been to and dealt with. Marcus was absolutely amazing, very polite, friendly and very helpful!! Cant say enough good things about this place, I would highly recommend this storage facility to anyone!!!

Cleanest inside storage facility you will ever find. Only negative is they deny access after 6:45pm

This place is awesome, highly recommend. They are professional, courteous, and flexible. The facilities and security are top notch, one of the best storage units I ever rented!

Brandon did an amazing job getting me set up and his customer service was definitely 5 stars

Clean and nice accommodating staff. Need a clean place to store your stuff there ya go.

The staff and service are very professional here!

Heather was very helpful! Very clean and organized storage facility. They even let us use a box truck to move our stuff in for free!

US Storage was a great experience. Very helpful and very friendly. Would definitely recommend for all short term and long term needs to store items.

After a looong day of loading my rental truck and dreading having to unload it into a storage locker the manager at this location (Heather) made the process extremely stream-lined and seemless. She had us in and out in minutes and thoroughly explained everything we needed to know in the process. I will definitely recommend and do business with them again. THANK YOU HEATHER YOU ROCK!!

Great Storage facility!! Heather was Awesome!!

Very clean. Happy with the service. Very thorough and professional. Appreciated the friendly attention to detail including instructions, personal tour and unrushed time in answering all questions and concerns to our satisfaction.

Top notch facilities; highly secure, the HVAC system is weapons-grade, super clean, and my man William at the front desk redefines customer service and courtesy - incredibly helpful, friendly as can be, and made the entire process of settling into my space there a breeze - even though I am just renting one of their smallest units. You can't go wrong here A+

William and Richard were very kind and helpful!! Check here first before going anywhere else!!!🤗

Krystin was awesome she helped me find the best prices and size for me

Love this place! Krystin and Heather are always so nice and always make sure I have what I need! I know this is a place I can trust and I would definitely recommend to any love one!

I absolutely love the US storage centers in Tempe! Great customer service! Krystin and Heather helped me pick out my unit and I loved the whole facility is air conditioned. The move in truck was super helpful since I only have a small car. All around a fantastic experience! Thank you so much!

The staff and facility are awesome! Nice prices and good people!

I just have to say I'm extremely happy with the service I was provided from Kristin. I went in for a quote and was shown different options in sizes and reserved me the unit without any money down or hassle

Wow this is by far the best storage unit company i have ever rented from. Heather & Krystin are 2 of the best in customer service and very helpful and informative! Free truck for move in, every single unit has AC (a major plus for AZ) not to mention 50% off your storage unit for 2 months!! I highly reccomend US Storage Centers (Tempe, Az) amazing friendly & caring staff! Thank you Krystin & Heather @ US Storage Center!

I would highly recommend US Storage to anyone in need of storage. Their facility is super clean, there units are climate controlled (AC) & they have great deals/prices. Their staff is also incredibly nice & helpful! I dealt with Krystin & Heather & they were both amazing!

One of the cleanest storage facilities I have been too. The staff is very friendly & willing to help. I needed to store a few items from my apartment and they were so willing to help and figure out the correct unit I needed. The employees that helped me were Krystin & Heather and they were very professional and friendly. Very welcoming. I will definitely recommend US Storage to my family and friends for future storage needs.

Krystin is amazing and very helpful!! Great attitude. After dealing with a stressful move, she made us leave with a smile on our face with her amesome personality...

Krystin was extremely pleasant and helpful today. I appreciate her knowledge of the units and pricing. Thank you

Climate controlled, dual elevators for second floor access, very nice support staff, carts on site and very reasonable rates. Would definitely use US storage again. Wish the staff was there a bit later in the evening.

Heather is amazing! She walked me through the process of renting my FIRST storage unit, she was very clear about the individual keypad codes, which is awesome! She also stated that they have a free move in truck! I will be utilizing when I move in this weekend! Facility is kept clean all the time, and the entire building has AC!! Definitely a win for me! Thanks Heather!

Heather was great to work with! Move in process was easy and I was able to use their free move in truck. Facility is super clean and I love that the units are air-conditioned!

Very friendly atmosphere. Very secure and clean. Reasonable pricing. I would highly recommend US Storage centers to store any personal belongings.

Awesome experience and heather was really helpful and polite my best experience with any moving company ever!!

I almost missed this place and I am so happy I didn't. Heather was so helpful from day one that I just wanted to see the storage unit. The place is so clean...I love the security and all units are inside, climate control, which is perfect in this Arizona heat. They had a good promo going on 3 months half off. So glad I googled for storage again. I will definitely stay here for a long time. I would recommend them to anybody.

Awsome service great management

Nice & clean state of the art facility, which includes a pull in garage to unload items. Plenty of outside parking, which also allows POD-like containers to be dropped off. Working with Heather has been a real plus. Very professional and cordial. No pressure sales. Treated you like you were her only customer. Will recommend to others.

Heather was an absolute delight to work with. Very polite, very professional and helped get us the best deal in town for what we were looking for. Will definitely be referring others here in the future

Excellent customer service and attention to detail.

The manager Heather was great. Very professional, friendly and helpful. Facility was super clean and well lit.

Kathy did a great job of getting me a storage room in a short time period, gave us a good discount, and was extremely helpful during my quick move in to US Storage Center. Thanks so much for your great service! RB

Clean, cool, safe, secure and the staff is always friendly and willing to help.

I had a wonderful experience today at US Storage with Heather while getting a unit! She was friendly, professional, understanding and compassionate. I got a great move in special too! Thanks Heather!!!

10/10 would recommend this US Storage Centers location to everyone. Rental process was easy breezy! Tia was friendly and efficient. I love that they have free-to-rent carts to move your boxes. :)

Heather was such a great help. It’s my first time every using a storage facility she made fee really comfortable and assured me of the security of my belongings very clean and accessible facility

This was the most pleasant storage experience I’ve ever had. The manager Heather was extremely friendly competent and helpful. I would recommend this storage facility to anyone I know. The facility is clean and easy to use. Once again, Heather made the whole experience a joy!

Met with Heather yesterday & she was SO nice & SO personable!!! She showed me different size units, didn't pressure me, explained all the pricing, and AMAZING deals they have. I told her I'd go home & think about it then let her know. I called this morning to reserve my unit for the correct day. I'd honestly pay extra over another company because I know the staff at US Storage cares about their customers & making their life easier. The facility is beautiful, SUPER clean, well lit, & very well maintained. I'm excited to use their services! Thanks Heather for a wonderful experience!

Clean, accessible facility. Super helpful and friendly manager. Adding a second review since I've just used these guys for a second time. They continue to be friendly and helpful and it's a good facility.

William the front desk guy is awesome. He explained all the detail to us, even though we did not rent the space there afterwards. He did recommend us other place which fits to our demand - we just need a very small one. Highly recommend, if I have demand for bigger space storage, for sure will come here.

I'm a tenant and have been with us storage for almost a year a customer service is outstanding the property manager at the location deserves a 10 plus always greeted with a smile customer service always willing to go over and Beyond the staff that works here stands behind him and fall asleep and you also are greeted with a smile I've been there I'm closing I like to say that us storage and the property manager William McBride deserves five stars its cleanliness the proactive being productive and very professional and that means a lot I've never been to any of the storage that I have received this kind of service and treatment with a smile thank you

Had a fantastic experience with Lisa, super friendly, super helpful, very happy with our experience!

Wow! Really impressed with US Storage at this location. William the manager is so personal, helpful and clear. This was my first time getting storage and was very happy. We needed a short term storage option since we were moving homes. It was clean, bright and easy to access. Highly recommend and would store my items here again. Thank you William for being so great!

Met with William yesterday. Great Service. showed us 4 different units until we found the perfect one. Looks like new inside. Very clean with elevators, security system and air conditioning. Better than any other storage units I have seen. 50% off first two months is a special right now.

Lisa was very patient and kind. She made sure to welcome me and get me into a unit that I needed. She gave me options and didn't stop until I was satisfied. I am so glad I found this place :) great staff!

Lisa was great. Quick, informative and friendly. This is my first time using a storage facility, and she made the experience very easy.

Signed my contract today. Very clean, air conditioning, security camera's, and easy access for your movers!!! Lisa is assisted me and she was very nice and informative. FYI, you need to start contracts on the 1st. Otherwise, you **may** have to pay a full month even if you don't need it.

Lisa was amazing with our storage unit rental she was honest and friendly

Very very friendly love talking with MR McBride he was great and very friendly.

William and Lisa are absolutely lovely! I come and go through Tempe alot and it's always such a pleasure to run in to them!

Lisa helped me out this morning and this place has been great since I first rented here. I have had a unit for almost a year now and am getting another one right now.

William and Lisa have been amazing. Very thorough and super friendly. Very clean and well kept up property. I love that it is climate controlled!

Came early this morning and talked with William, he did a great job helping us understand anything theres to know about a storage unit. He was friendly and helped us out and 5 his place is very clean and it has air condition! Best price for the size of unit in the area! William did a great job and knew all his stuff and easy to understand! I recommend this place!

William is very helpful and getting a storage unit was fast and easy.

Had a great experience here in Tempe location the customer service was awesome always clean the price is right for the amenities they are always in location if you need something they are always willing to help .... if I needed a storage again I would be right back in the Tempe location Thank you William for the great experience!!!!

Great service and friendly..... well located too near i10

William McBride, the property manager is top notch to put it briefly. Superior customer service skills, friendly, welcoming, knowledgeable, and an overall amazing person I had the pleasure of working with. I have never stored my belongings so I was not sure what to expect, but William made sure to get me on the right size, and made signing up extremely easy and painless! I was also in a bit of a rush and he accommodated to my situation, and all I can say is I am 110% satisfied. If you are unsure and shopping around just stop by and you will not be disappointed coming in to US Storage Centers and working with William, or any of the lovely staff.

Convenient access, very clean, friendly staff.

This place is awsome!! Clean, Safe environment. Will in the office is a great friendly guy and very helpful. Totally recommend this place for storage!!!

Our experience was highly positive, from beginning to end. The staff were always friendly and helpful. The storage space is well taken care of. We highly recommend it!

Well maintained, spacious and awesome elevators, this is a great place to to store your stuff! William the manager is flexible and easy to work with. 5/5 definitely will come back when I need to store more stuff!

Lisa was super helpful today

I was very impressed with the level of service here. I worked with Lisa who was very professional and went out of her way to answer all my questions and get me the best unit for my needs. She even got me a unit right by the bay doors, and showed me how to use the locks. The facility is super clean and air conditioned which is nice. I would highly recommend to everyone to use this service.

William has gone above and beyond in providing customer service. Not only for me but for other customers as well...I personally witnessed his attention to detail as I waited in the lobby. He is welcoming, friendly and very accommodating as far as customer needs for storage space. I highly recommend US Storage Tempe. Pricing is very reasonable.

Great service! Lisa and William were great in helping to get everything setup with my unit.

Kept clean. Competitive pricing. The manager, William, goes above and beyond plus always has an entertaining story to tell. I'm convinced there's ghosts though. So as long as you don't mind ghosts, I'd highly recommend.

My experience at US Storage Centers was amazing because of Lisa! She is knowledgeable, efficient, and so friendly! I needed the storage unit last minute, and she was understanding and helpful! The facility is clean and new! I would recommend it to anyone! 5 Stars!

Lisa is great ! She was very helpful and was able to get me a good sized storage that'll fit my things. I definitely recommend !!!

William was amazing and really took the time to answer all of my questions! He has great customer service skills, I am very pleased!

Always clean, professional and friendly. :D

William is the best and always so friendly and helpful ! And the staff are always smiling and chatty with us! Love US storage !!

I had the best experience at this storage center, Lisa was the staff member.. she was beyond friendly and thorough with everything. I, unknowingly, walked in a minute before they closed and she still helped me purchase a unit. I am beyond thankful and would recommend this place to anyone!

The staff are super friendly and always willing to help. William McBride has made the whole moving experience much easier and less stressful. I will definitely come back to US Storage Centers because of William (the manager). On top of being extremely professional, he always has an upbeat mood which makes for a great experience. Thank you William for being so helpful and all around great! The complex itself is kept at a very nice temperature (which is critical for Arizona) and is always clean!

Great place! Clean and secure! Lisa is great also, very friendly and helpful..

Excellent customer service from the very pleasant person from Lisa

This place is great. Friendly staff, competitive rates and clean. Highly recommend!

Great service. Lisa was great. Provided me with all the information I needed.

Lisa made the check in and setting up of my storage unit a breeze. I had movers on the clock waiting outside and she did my paperwork extremely quickly and efficiently.

Lisa was very pleasant and I truly appreciate it. I am glad to have found a storage so close to home. Thanks

Very friendly awesome customer service. Clean climate controlled self-storage facilities. Everything was explained in detailed to me. This was my first time renting a storage unit. Will def recommend and use their services again.

Really good experience with William. Super helpful and I couldn't have walked into a better place.

William McBride is FAB :) Lisa was awesome in her training :)

Nice clean and ac

Tl;dr William is the greatest person I've ever met, it's clean as heck, and prices are fair. William is the actually the nicest and most genuine human being I have personally come across in my lifetime. He's extremely personable and was willing to show me multiple storage units and answer all of my questions. Going around on the tour and talking with him was like hanging out with an old buddy. I should add that the facility is impeccable when it comes to it's cleanliness and all of the storage units are clean and neat. I also think that the prices are extremely fair and they have multiple ways to alert you of an upcoming bill. There really isn't anything you could point out that's wrong with this place

I have had an incredible experience at U.S. Storage! This facility is clean, cool and organized. The property manager, William, was so friendly and helpful! Usually dealing with storage can be difficult but this was a seamless process. I just referred my Mom to this location and she is now getting a storage unit here too! William was able to get our units very close to each other too! Thank you U.S Storage and to William for excellent customer service!

The manager William rocks!!! He is the reason why we move to this storage. Plus this storage has nice setup and clean too. Easy access and close to where I live. And they give us the best price too. Highly recommend this place!

William is the store manager here in Tempe,AZ He is very outgoing, great personality and is always aware of what is going at all times. William is a pleasure to work with and always has a smile on his face to greet you. The property is very clean and safe!! I recommend this place over all of them!!

BEST storage place you will ever come across! Nice units,cold a/c, fair prices, and the best customer service there is! Will definitely do business here again. William (very friendly manager) keep up the great job! Thank you

This storage center is everything you look for with your storage needs. The price is great, facility is clean and convenient with large sliding doors at the entrance for easy moving. The gem of this property though is William McBride. There are few people in this world born for customer service and he is one of them. He greeted everyone who walked in the office even if he was with another customer. He is knowledgeable, warm and funny. Not many people can greet a customer by name the next day after meeting them but William gave me a warm hello when he saw me in the halls moving my belongings into storage. The first unit I got ended up not being large enough and William was happily willing to take additional time out of his day to get me a larger one. Every conversation with him is full of laughs. I am glad this storage center was at the top of my google search and I will recommend it or come back if I need storage facilities again. Great place, great people!

Both Heather and Will have worked tirelessly to make my nightmare move less painful and I'm so grateful! I've rented at other places and I never received the personal touch like I do here.

Very friendly and easy to access.

Great place overall! Always very clean and the workers are very friendly.

Great customer service

Great site. Nikole and Will did a great job.

If you're reading this, then you're probably looking for somewhere to store your stuff. This is the place. William, the manager, is the man. He'll help out with anything you need. The whole place has AC on blast and security cameras at every corner so I never had to worry about my stuff. I only planned on renting for a month but i ended up staying for 3. If I ever need space again in the future, I will go out of the way to come back here.

Staff is super friendly, price is great and super safe!

William was super helpful, it was very easy to book a storage room and move in. He was patient, kind, and knowledgeable with helping me pick the right size unit and made sure to find me the best deal. The storage facility looks brand new, very clean, and secure!

Excellent place. William was nice and helpful. Good prices too, I highly recommend.

Will McBride at the Tempe location was and has been AMAZING! When I had to initially get the unit I was going through a difficult transition and he made the entire process quite effortless and was more than accommodating. Still thankful to this day for his kindness and professionalism. Thanks Will!

Great customer service. Will be doing business here in the future.

Have used several different storage facilities over the years at US Storage by far has been the best. William was great to work with. Great choice if you need to store anything. And it's air conditioned!!!!. Thanks

Happened here by accident and was so impressed that I just couldn't walk away. William was so friendly and confident that he sold me in minutes!

William is awesome.. coolest person that works there.. he always greeds you with good words and makes u feel comfortable.. and the facility is always clean..

New storage facility, helpful staff

Seriously this place outdoes every storage place in the valley.... Went to public storage first thinking it was my only option but decided to look around after seeing the condition and prices of the units.... William the manager at this location had a unit ready to go and got me set over the phone... The units are air conditioned and 100 times cleaner than that of public storage not to mention almost half the price..... I can't get over the drastic difference in quality and customer service.... William was not try to push add ons like public storage did...

Super friendly property manager. Facility is practically new. Easy to get in and out of. Rates seem competitive.

Site manager is Awesome! Clean and safe, along with easy access during the open hours. Great place for a good price, especially for temperature controlled storage!

Great place the units are clean and friendly guy named William helped me get into my new storage

Manager rocks great prices nice facility!

Storage looks beautiful on the outside and William is what makes the different! Always so friendly and catering to customer's needs.

Great looking storage!! Love the extended access hours ! And William is wonderful with customers!!

I walked in the storage facility a few minutes late (at closing time) and the manager was very pleasant and helped me with my storage unit. He stayed late and he didn't have to do that, I really appreciate the excellent customer service received. The facility is clean and well lit. I am happy to know my personal belonging are safely stored.

This place is world class!...William and his team are all top notch!...This place is clean and the temperature is perfect and the staff is all very helpful and knowledgeable.... They helped me determine what my needs were based on a 10 minute conversation and the space we selected was perfect!.. Highly recommend!...I have a unit for business and for person both!

William is a great Manager. Friendly, courteous, and humorous. Glad we chose this storage center.

this is the best storage I ever had nice and clean music on the background restrooms are nice and tidy and smelling good prices are excellent

William was awesome! He was super super helpful and the facility is in great shape and well taken care of. The paper work process was smooth and easy and the units are all super secure. Would definitely recommend!!

Walked in and was greeted immediately by William, he made my first storage renting experience great! I definitely recommend this place to anyone looking for a climate controlled unit!! It's going to be nice to have some Ac while moving !!!!

i just rented a storage unit here, and so far I am impressed. The customer service is awesome! William was very helpful in answering all my questions and making my feel welcomed. I definitely recommend this place.

Amazing units. Brand new and clean. The staff. William McBride was amazing and friendly.

Great start to my storing needs! Facility was clean with great air circulation. Manager William was knowledgeable with everything! He was polite, funny, and courteous to my needs. Easy and out the door process. Great experience and will refer all family and friends.

Meet with the manager William and he was very polite and informative provided me with all the information that was requested. Took us on a tour of the facility showed us several spaces and explained the security in the storage area. Although the facility is new and still has some construction going on it was clean and pleasant.

Great service! Very helpful and helped me solve a moving problem. Went out of his way and I really appreciate that especially on a rainy day!

My search for a storage place is finally over! My family is in need of a place to store their things when they move out here from California so I decided to research early. Even though I will not be storing here just yet I can't let this facility get unrecognized for such stunning display and not to mention the phenomenal service I received from William McBride who is the property Manager at this location. I only stopped in to compare prices and thought it would be just like the other self storage places but I was definitely wrong. Not only for it being brand new but I love the fact that it's more convenient for the handicap which is a plus hands down. The atmosphere is very comfortable and settling that I believe I won't have to worry about a thing. Thank you William for being amazing and will rent with you soon.

This place is absolutely amazing! Customer service was the best I have seen and William took me and showed me a few units and didn't even get frustrated with me when I couldn't make up my mind. Best place ever, give it a shot and you won't be let down!

William was the nicest property manager. Also the building is well equipped with easy access. Great location

I had a great experience the manager was very polite and patient. The facilities were very clean and I truly appreciated George for helping us find the right size for our budget.