Storage Units at 28099 Greenspot Road in Highland, CA 92346

Not sure if my review will hold a lot of weight but I just moved about a month ago and so far my experience has great. Not only was the process quick and simple I’m really happy about the rate that have and the place looks well kept. I will review again 9 months from now. I do recommend this storage location.

So nice and so friendly fast service

US Storage went out of their way to accommodate my needs. I appreciate businesses that care about their customers. Thank you

Dolce was a very nice young lady she was very professional she help me out help me to get a storage unit and that was very clean and spacious that accommodated me and my family and I would recommend you guys to anybody

The facility has excellent security and the people in the office are great too. I'd certainly rent from them again!

Employees here are always so nice. Dulce (hopefully that’s how it’s spelled) was super helpful in my situation regarding a recent unit I rented and took care and thought into giving me options and really helped me out. I recommend this place.

Best storage experience I've ever had nice folks professional good deal and clean its everything I needed and more

Very helpful staff!! Clean units with metal walls between each unit for security.

Great storage place with friendly staff!

Katrina the representative at the highland faculty was always very knowledgeable and helpful with questions or inquiries that I had. She was very polite and assisted me in a very timely manner.

Ring

The manager is very professional in handling the customers needs and concerns

I had a chance to see the storage space & review a map, for selection. The person who helped me was very nice & helpful. All in all, very good, easy experience. I would like to have had the insurance option, which is not mandatory, explained up front. I had to ask. Since we’re not storing anything of value at this time, I appreciated being allowed to opt out. Quite satisfied with our space & accessibility!

I liked this place a lot when I first moved in. The prices were reasonable for the storage units that you received. My payment has increased by $40+ since I started using this company. I get letters every few weeks with an update in cost. Though, my online total is generally $10-20 more than the letter I've received. The property is in a good area. The people running it appear to be nice. I haven't had much interaction with them, though. I will continue to use this company out of the convenience of location and not wanting to move all of my belongings. Keep in mind that there are many cheaper options in the surrounding area. I would highly recommend that you check those out first. And I mean like $20-30 cheaper for the exact same thing. I'm not sure that the extra price to use this place is worth it, there isn't anything outwardly special that puts this establishment above others. But again, for convenience, I will continue to stay here for now.

The storage unit was the perfect size for me and the costumer service was excellent very helpful and easy to start my storage plan.

Place is clean and people are polite.

Great experience. Accommodating, flexible, and quick. Thank you.

The Staff is amazing!!! They have great customer service and made my moving situation less stressful. The units and property are super clean. I would highly recommend Universal Self Storage Highland to anyone.

The Staff is amazing!!! They have great customer service and made my moving situation less stressful. The units and property are super clean. I would highly recommend Universal Self Storage Highland to anyone.

You did it good

Easy registration, unit availability, great customer relations and very clean storage unit.intruduction price was great!

Ok

Great experience Great Customer service and even better prices

Nice people..clean storage...good prices..Thank you!

everyone at Universal SS in Highland was very nice and very helpful in getting me what I needed so my community club. Thank you

The men Alex ...Christopher... and Rafael were extraordinary! Hard workers...kind and took such care with our furniture. When we move into our new home we are going to request them. And Aaron who coordinated the move was so professional. Even called us on the day of the move to ask how it was going?!

It was painless. The storage is pricey, but the customer service was good.

Very easy … Good rate and initial discount … Manager followed up as promised. Access to unit is a breeze. Plus, the location in Highland is very convenient, close to a Lowes. Looking forward to trying the Dickey's BBQ!

Great customer service!!!!!

One of the very few storage places I've felt safe at. Extremely clean! And a very knowledgeable staff.

Very friendly, very clean, gated.

We are repeat customers. Both this year and about 5 years ago. They consistently offer the best rates AND great customer service. Chris is so friendly and helpful- she always goes out of her way to accommodate our needs. We have been very pleased with the service and the good rates!

While we are going through social distancing the office person made getting a storage unit for me convient and easy even though the office was closed to the public. We talked on the phone and she emailed me an electronic agreement which I completed on my phone and emailed it back then the electronic payment closed the process. Thank you to the office person who was very helpful.

Everything went great despite the difficulties with having to get signed up without entering the office due to the virus

Nice people

Friendly staff, reasonable prices, willing to work with customers for extra days here and there. Chris was really a fun person to talk with and made our check out a wonderful experience.

RATES AND ASSISTANCE EXCELLENT. FACILITY CLEAN AND MONITORED.

Great place to store your stuff!

Great place to store your stuff!

fair prices, friendly helpful staff, clean, all outside access

We've had a unit there for over 5 years for or business and we really appreciate being able to access it when we need it. They always keep up on the maintenance of the lighting throughout the units because I usually go at might do it's nice to be about to see what your doing or just around the area. The few times I've had to go inside they're always friendly and able to help you with any questions you may have.

The best storage I have ever had, great service, great prices, and clean facility

Nice storage place, clean

Chris and Jake. We’re both Friendly and helpful

This is a top notch storage facility. Clean, safe and secure with a convenient location close to the freeway. What really makes this storage facility exceptional is the friendly employees and the kind greeting when you walk in the door. Jake and Chris are a delight, both being very attentive and quick responders to any inquiries that are brought forth. I strongly recommend this facility.

Muy buen lugar

(Translated by Google) Very good place (Original) Muy buen lugar

Their in a nice part of town and close to places to eat. A few pitfalls are when they close if your still inside and haven't finished your either stuck until they open or they have to call the police to let you out. I feel that at the very least you should be able to exit after they close. Other than that the staff are all very nice and helpful.

Good servicio

Wonderful office staff. Place is clean

Clean, well kept, manager is helpful, and always polite

Great Staff, good Listening and smiles back. Good pricing and pro rating done. Very clean and secure. It would be nice to have a shady area set up near units, Canopy would be awesome, maybe with water available.

Very friendly woman in the front office!

THE STAFF WAS EXCELLENT AND VERY INFORMATIVE. HE DROVE ME AROUND TO LOOK AT THE UNITS THAT WERE AVAILABLE AND WAS VERY HELPFUL. HE WAS REALLY NICE AND COURTEOUS AND SPENT A LOT OF TIME EXPLAINING THE FACILITY...THANK YOU

Very clean with a friendly staff

They were very very nice and polite and very fast with the paper work he was very awesome thx you

I have been renting here About 4 months. The staff is EXTREMELY helpful. The place is always extremly clean. I have never had any security issues. Very happy with them.

Excellent customer service. Needed a favor with gate entry and they made the right accommodations. Chris was excellent with helping me out and getting things taken care of. Been here for over 7 years and this management is 2nd to none.

Excellent service, competitive rates.

Always clean and secure...and they respond to any questions quickly and professionally.....my loyalty has also paid off for me with very reasonable rates and discounts...I highly recommend them to anyone who needs a variety of storage sizes

Jake is the best!!!

Cindy and I love how friendly and professional Chris and Jake are! Great price and location, always clean too. Thank you Guys!

Great service by Chris and Jake!!

Love my self storage company. I've never had issues and have always felt comfortable with the staff. Jake is awesome and Chris (his mom) is just as cool! I'd recommend this self storage to anyone!!

Great customer service, the representative are available to work with you. The facility is very clean and organized.

Great service! Affordable price!

I liked the professionalism that Jake and Chris always demostrate. Also the place is so clean and organized!

My wife and I just sold our home in Redlands this past week and needed to find adequate and affordable storage. We found exactly that and more at Universal Self Storage in Highland. My wife and I found the staff very helpful, personable and courteous. We are pleased with the client-centered service of the onsite manager, Jake and his colleague (& mom) Chris. Give the management and the site Five Stars!

This is a very clean storage. The managers were helpful. They provided a moving truck and driver to help me move in.